Website Terms and Conditions

  1. Your acceptance
    1. These are the Terms on which Linku Enterprises Pty Ltd (referred to as Linku, we, our or us) permits users (referred to as you or your) to:
      1. access and use the Linku and (Website) including using the services and functionality made available through the Website;
      2. view and interact with any content, information, communications, advice, text or other material provided by Linku (Linku Content) or any User Content (defined in clause 5); and
      3. upload User Content to the Website and communicate with Linku.
    2. You agree to be bound by these Terms when you use, browse or access any part of the Website.
    3. Linku may from time to time review and update these Terms including to take account of new laws, regulations, products or technology. Your use of the Website will be governed by the most recent Terms posted on the Website. By continuing to use the Website, you agree to be bound by the most recent Terms. It is your responsibility to check the Website regularly for updated versions of the Terms.
  2. Changes to the Website
    1. The Website is subject to change at any time without notice and may contain errors.
  3. Registration of account
    1. Although you may browse the Website without creating an account or providing your details, in order to use and access the Linku application you must create an account (Account) by providing all of the information required (including personal details) and entering an Account password (Password), at registration.
    2. Your use of the Linku application will be governed by separate terms and conditions that you must agree to as part of the Account registration process.
    3. You warrant that all information and data provided by you in the registration of your Account is accurate, complete and up to date. You will promptly inform Linku if there is any change to this information or data.
    4. You may elect to change the Password at any time using the facility provided on the Website. You must immediately notify Linku of any Password which is lost, inoperable or used in an unauthorised manner.
    5. You will be fully responsible for all acts and omissions of any person using your Password and Account, as if they were your own acts and omissions. You agree that you will not share, disclose, or permit disclosure of, your Password, let anyone else access your Account or do anything that would risk the security of your Account. Linku will not in any event be liable for any loss, damage, claims, costs or expenses arising out of the use or misuse of your Password and Account, and you will indemnify Linku against all loss, damage, claims, costs or demands in this regard.
    6. You must notify us immediately if you become aware of any unauthorised access or use of your Account.
    7. You agree that if we disable or terminate your Account for any reason, you will not create another one without our permission, whether through the use of your own personal details or those related to you or created by you.
    8. We reserve the right to refuse registration of any Account, at our sole discretion.
    9. We may terminate your Account at any time immediately by notice in writing if you breach any of these Terms.
  4. Linku Content
    1. The Website is owned and operated by or on behalf of Linku.
    2. The Linku Content on the Website is for general information and promotional purposes only. Linku does not warrant or make any representations as to any third party products or services described or referred to on the Website. Any use of the Linku Content, materials or information by another person or organisation is at your own risk.
    3. The Linku Content on the Website is obtained and developed from a variety of sources including but not limited to collaborations with third parties and information provided by third parties under licence. Inclusion of Linku Content on the Website is not an endorsement of any organisation, product, service or advice.
    4. All intellectual property rights, including copyright, in the Website and Linku Content are owned or licensed by Linku or any of its related entities. You must not copy, modify or transmit any part of the Website or Linku Content.
    5. The Website may contain trade marks, logos and trade names of Linku or third parties which may be registered or otherwise protected by law. You are not permitted to use any trade marks, logos or trade names appearing on the Website.
    6. Linku grants you a non-exclusive and non-transferable licence to use the Website for your own personal use, subject to the restrictions specified elsewhere in these Terms. It is not to be otherwise used for commercial exploitation.
    7. If you have a complaint regarding any Linku Content or User Content, Linku’s sole obligation will be to review any written complaint notified to it and, if it sees fit, in its sole discretion, to modify or remove the particular Linku Content or User Content.
  5. User Content
    1. When you use the Website, we may provide a facility to allow you to upload pictures, photographs, graphics, information, comment, content, communication, text or other material to the Website (User Content).
    2. Any User Content you upload to the Website:
      1. may be accessed and viewed by the public; and
      2. can be used by us in accordance with the licence terms set out in clause 4 including to promote the Website.
    3. You agree to be solely responsible for any User Content that you upload to the Website. You warrant and represent that any User Content you upload to the Website will not violate these Terms.
    4. You retain all intellectual property rights in the User Content you upload to the Website. By uploading the User Content, you grant us a perpetual, non-exclusive, royalty free, irrevocable, transferable and worldwide licence (including the right to sub-license) to use, adapt, copy, communicate, reproduce, modify, display, exploit, publish, re-distribute, broadcast, transmit, create derivative works from and incorporate in other works, the User Content, at any time in the future in any form and for any purpose (including but not limited to promotion or advertising use in the future).
    5. You consent to your User Content being altered, edited or adapted by us for any reason including to ensure your User Content does not infringe these Terms. To the extent that you have any moral rights (pursuant to the Copyright Act 1968 (Cth)) in the User Content, by agreeing to these Terms, you provide an irrevocable and unconditional consent in favour of us, our successors, assignees, licensees and any other person authorised by any of them to use, modify or deal with your User Content (whether or not currently in existence) to:
      1. perform, exhibit, reproduce, adapt and communicate any part of your User Content in any medium and anywhere in the world without attributing you or any other person as an author of or contributor to that User Content;
      2. do any act or omission that would constitute a derogatory treatment of your User Content;
      3. make any use of your User Content that may falsely attribute authorship of the User Content to another person;
      4. delete or adapt or change any of your User Content in any way, including by addition to or subtraction from your User Content; or
      5. combine or juxtapose your User Content with anything else.
    6. Where the User Content uploaded by you to the Website contains material from third parties, you warrant that you have obtained the moral rights consents described in clause 5 from such third parties.
    7. We may access or examine any User Content and at our discretion monitor, move, remove, block, modify, edit, refuse to upload or disable access to User Content which we consider, in our sole discretion, to breach any law or these Terms or to be otherwise unacceptable.
    8. You acknowledge that we:
      1. have no responsibility or liability for the deletion or failure to store any User Content uploaded by you or any other user on the Website; and
      2. are not responsible for any User Content uploaded to the Website by you or any user nor under any obligation to monitor, move, remove, block, modify, edit, refuse to upload or disable access to it.
    9. You represent and warrant that:
      1. you own the User Content or have the necessary licences, rights, consents and permissions to publish the User Content you upload on the Website;
      2. you have the right and power to grant the licence contained in clause 4 to us;
      3. the User Content uploaded by you will not infringe the intellectual property rights of any third party; and
      4. you will not upload User Content that will cause you to breach these Terms, in particular clause 6.
    10. You understand that we do not guarantee any confidentiality with respect to any User Content you upload to the Website.
    11. You acknowledge and agree that we are under no obligation to take legal action in relation to commencing, defending, enforcing, settling or compromising (as appropriate) any infringement, claim or action relating to your intellectual property rights in User Content or Linku Content.
  6. Prohibited uses
    1. You agree that in accessing and using the Website, you will not engage or attempt to engage in any activities that:
      1. download (other than page caching) or modify the Website or any portion of the Website;
      2. impersonate or falsely claim to represent a person or organisation;
      3. are commercial, including selling, marketing, advertising or promoting goods or services except as expressly permitted elsewhere in these terms;
      4. frame the Website without Linku’s express written permission;
      5. post, link to, or otherwise communicate or distribute any misleading or deceptive, inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information, or otherwise use the Website in a manner which is unlawful or would infringe the rights of another person including any intellectual property rights;
      6. post, link to, or otherwise communicate or distribute any material or information that we deem inappropriate;
      7. bypass (or attempt to bypass) any security mechanisms imposed by the Website;
      8. provides access or links to any material (including links to peer to peer network trackers/beacons) which may infringe the intellectual property rights of another person;
      9. deletes or alters or attempts to delete or alter attributions, legal notices, trademarks or copyright marks on any material contained in the Website;
      10. knowingly posts or transmits or permits the posting or transmission of any material, which contains a computer virus or other harmful data, code or material; or
      11. solicit information (including Account login information of third parties) or access another Account of a third party.
  1. Links and advertisements
    1. The Website may contain links to other websites. We have not reviewed all of the third party websites linked on the Website and are not responsible for and will not be liable in respect of their content or accuracy (including websites linked through advertisements). Linku provides those links as a ready reference for searching for third party goods and services on the internet and not as an endorsement, support or sponsorship of those web sites, their operators, the goods, services or content that they describe.
    2. Third party websites which are linked to the Website, are not covered by these Terms, and may have their own terms and conditions and privacy policy. If you choose to access these third party linked sites, you do so at your own risk. Linku is not responsible for and will not be liable in respect of the content or operation of those websites or any of the goods, services or content that they describe. Linku is not responsible for and will not be liable in respect of any incorrect link to an external website.
  2. Access and communication
    1. Subject to the consumer guarantees provided for in the ACL (as defined in clause 13), Linku does not warrant that you will have continuous access to the Website.
    2. Linku will not be liable if the Website is unavailable to you due to computer downtime attributable to malfunctions, upgrades, preventative or remedial maintenance activities, interruption in telecommunications supply or otherwise.
    3. Linku does not guarantee the delivery or security of communications over the internet as such communications rely on third party service providers, and electronic communication (including electronic mail) is vulnerable to interception by third parties.
    4. Whilst Linku takes reasonable precautions to protect information transmitted via the Website, Linku cannot and does not guarantee the security or confidentiality of these communications or the security of the Website.
    5. Linku does not provide, and has no control over, communications, networks or services, the internet or other technology required or used across the Website and accepts no responsibility for any direct or indirect loss in any form associated with them, whether due to congestion, technical malfunction, viruses or otherwise.
  3. Marketing
    1. We may contact you from time to time to provide you with information, advertisements, marketing material, promotional material or other similar material that may be of interest to you in respect of our products or services we may offer our customers.
    2. By accepting these Terms, you consent to us using your details to contact you in respect of such information, advertisements, marketing, promotional material or other similar material. If you do not wish to receive marketing, advertisements, promotional material or other similar material from us, you may opt out by contacting
  4. Privacy
    1. Any personal information submitted by you (whether personal information of you or another individual which you have the necessary consents to provide) to Linku is subject to and will be handled in accordance with Linku’s Privacy Policy. The Privacy Policy forms part of these Terms and can be found at You agree that, by using the Website or communicating with Linku, you have read the Privacy Policy, understood its contents and consented to its requirements.
    2. You must not upload any personal information of another individual to the Website unless you first make them aware of Linku’s Privacy Policy and have their consent to upload such personal information.
  5. Use of cookies
    1. The Linku Website may use ‘cookies’ from time to time. Cookies are small text files that are transferred to a user’s computer hard drive by a website for the purpose of storing information about a user, including browser type or website visiting patterns. Cookies may be used on our Website to monitor web traffic, for example the time of visit, pages visited and some system information about the type of computer being used. We use this information to enhance the content and services offered on the Linku Website. We predominantly use cookies to track whether users make an appointment, or where users drop out in that process.
    2. Cookies are sometimes also used to collect information about what pages you visit and the type of software you are using. If you access the Linku Website or click-through to the Linku Website from a link in an email we send you, a cookie may be downloaded onto your computer’s hard drive.
    3. Cookies may also be used for other purposes on the Linku Website but in each case none of the information collected can be used to personally identify you.
  6. Indemnity
    1. You will fully indemnify Linku in respect of all loss, damage, costs, expenses (including legal fees on a full indemnity basis), fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, in connection with any of the following:
      1. any breach of these Terms by you;
      2. your use of the Website or Linku Content;
      3. your communications with Linku;
      4. any User Content you upload; or
      5. your use of third party websites linked to the Website.
  1. Warranties, consumer guarantees and limitation of liability
    1. Subject to clause 2, any representation, warranty, condition, guarantee or undertaking that would be implied in these Terms by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.
    2. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law being Schedule 2 to the Competition and Consumer Act 2010 (Cth) (ACL) or any other applicable law that cannot be excluded, restricted or modified by agreement.
    3. To the fullest extent permitted by law, the liability of Linku for a breach of a non-excludable guarantee referred to in clause 2 is limited, at Linku’s option, to:
      1. in the case of goods supplied or offered by us, any one or more of the following:
        1. the replacement of the goods or the supply of equivalent goods;
        2. the repair of the goods;
        3. the payment of the cost of replacing the goods or of acquiring equivalent goods;
        4. the payment of the cost of having the goods repaired; or
      2. in the case of services supplied or offered by us:
        1. the supplying of the services again; or
        2. the payment of the cost of having the services supplied again.
    4. Linku will not be liable to you for any indirect, incidental, special or consequential loss or damage, loss of profits or anticipated profits, economic loss, loss of business opportunity, loss of data, loss of reputation or loss of revenue (irrespective of whether the loss or damage is caused by or relates to breach of contract, tort (including negligence), statute or otherwise) arising in connection with the Website, the Linku Content, all links to or from the Website or the goods and services advertised or referred to on the Website.
    5. Subject to this clause 13, the maximum aggregate liability of Linku for all proven losses, damages and claims arising out of or in connection with these Terms or a supply under these Terms, including liability for breach, in negligence or in tort or for any other common law or statutory action, is limited to the sum of $100.
  1. Termination of your access to the Website
    1. Linku may at any time immediately terminate your access (including restricting access) to the Website or any feature of the Website for any reason (including due to your breach or alleged breach of these Terms) in its sole discretion and without prior notice.
    2. This paragraph 2 and clauses 12 and 13 will survive termination of your access to the Website in accordance with paragraph 14.1 and will continue to the benefit of and be enforceable by Linku.
    3. Provisions concerning how we will handle personal information will also survive termination, including provisions that describe how we may handle your personal information in accordance with the provisions of our Privacy Policy.
  2. Jurisdiction and law
    1. These Terms are governed by and must be construed in accordance with the laws of the State of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.
  3. International Use
    1. We make no representation or warranty that any competition, offering or content accessible through the Website is appropriate or available for use in locations outside Australia. If you choose to access the Website from other locations, you do so at your own risk and are responsible for compliance with all applicable laws. You are not authorised to access the Website from any location where doing so would be illegal.
    2. You understand that some countries have import restrictions on certain goods or materials. If you are outside Australia, you will be responsible for checking whether such restrictions apply before uploading User Content. If you are outside Australia you will become the importer and will be liable to pay local taxes or duties, and you will assume all liability under any customs or import laws and regulations.
  4. Severability
    1. Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision.
  5. Contacting us
    1. If you have questions about the Website or the Terms, please contact us by


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